Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the "Information on the Responsible Party" section of this privacy policy.

How do we collect your data?

Your data are collected as a result of you providing us with this information. This could, for example, be data you enter on a contact form.

Other data are collected automatically or after your consent when you visit the website by our IT systems. These data are primarily technical data (e.g., internet browser, operating system, or time of page view). The collection of these data occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You always have the right to receive information about the origin, recipient, and purpose of your stored personal data at no charge. You also have a right to request the correction or deletion of these data. If you have given your consent to data processing, you may revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Analysis tools and tools from third parties

When visiting this website, your surfing behavior can be statistically analyzed. This is mainly done with what are known as analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

Cloudflare

We use the service "Cloudflare". The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA ("Cloudflare").

Cloudflare offers a globally distributed content delivery network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare's network. This enables Cloudflare to analyze the traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the Internet. Cloudflare may also use cookies or other technologies to recognize Internet users, which are used solely for the purpose described here.

The use of Cloudflare is based on our legitimate interest in a fault-free and secure provision of our website offerings (Art. 6 Para. 1 lit. f GDPR).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.

Further information about security and privacy at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.

The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European privacy standards in data processing in the USA. Each company certified under the DPF commits to adhering to these privacy standards. More information about this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnZKAA0&status=Active

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Level5 Media GmbH
Nymphenburgstrasse 57
40625 Düsseldorf
Germany

Telephone: 0800 1004148
Email: info@level5.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion occurs after these reasons cease to exist.

General information on the legal bases for data processing on this website

If you have given your consent to data processing, we process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR if special data categories according to Art. 9 Para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access information into your terminal device (e.g., via device fingerprinting), data processing is additionally based on § 25 Para. 1 TTDSG. The consent can be revoked at any time. If your data is required for contract performance or for carrying out pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest according to Art. 6 Para. 1 lit. f GDPR. The respective legal bases in individual cases are informed about in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business activities, we work with various external parties. In some cases, this also requires the transmission of personal data to these external parties. We only disclose personal data to external parties if this is necessary as part of contract performance, if we are legally obliged to do so (e.g., transmission of data to tax authorities), if we have a legitimate interest according to Art. 6 Para. 1 lit. f GDPR in the disclosure, or if another legal basis allows data sharing. When using contract processors, we pass on personal data of our customers only on the basis of a valid contract about order processing. In the case of joint processing, a contract about joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION UNDER ART. 21 ABS. 2 GDPR).

Complaint right with the competent supervisory authority

In the event of violations of the GDPR, the data subjects have a right of appeal to a supervisory authority, particularly in the Member State of their habitual residence, their place of work, or the place of the suspected violation. The right of complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Information, correction, and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient, and the purpose of the data processing and, if necessary, a right to correction or deletion of these data. For this purpose, as well as for further questions on the topic of personal data, you can contact us at any time.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need them to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 Para. 1 GDPR, your and our interests must be weighed. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment details after concluding a fee-based contract, these data are required for payment processing.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only carried out via encrypted SSL or TLS connections. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to promotional emails

The use of contact data published within the framework of the imprint obligation for the purpose of sending unsolicited advertising and informational materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data collection on this website

Cookies

Our websites use so-called "cookies". Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is carried out by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies allow certain services of third-party companies to be integrated into websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary since certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you desire (e.g., for the shopping cart function) or to optimize the website (e.g., cookies to measure the web audience) are stored based on Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing takes place exclusively based on this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

Consent with Cookiebot

Our website uses the consent technology of Cookiebot to obtain your consent to store certain cookies on your device or to use certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter "Cookiebot").

When you enter our website, a connection to the servers of Cookiebot is established to obtain your consents and other declarations regarding cookie use. Cookiebot then stores a cookie in your browser to be able to assign you the consents given or their revocation. The data collected in this way are stored until you ask us to delete them, delete the Cookiebot cookie yourself, or the purpose for data storage ceases to apply. Mandatory statutory retention periods remain unaffected.

The use of Cookiebot is carried out to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

5. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that helps us integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies, and does not carry out any independent analyses. It serves only for the management and playing out of the tools integrated through it. The Google Tag Manager, however, collects your IP address, which may also be transferred to the parent company of Google in the United States.

The use of the Google Tag Manager is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing takes place exclusively based on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or the access to information in the user's terminal device (e.g., device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European privacy standards in data processing in the USA. Each company certified under the DPF commits to adhering to these privacy standards. More information about this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, duration of stay, operating systems used, and the origin of the user. This data is compiled into a user ID and assigned to the respective end device of the website visitor.

In addition, we can record your mouse and scroll movements and clicks with Google Analytics. Furthermore, Google Analytics uses various modeling approaches to supplement the collected data sets and applies machine-learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent according to Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European privacy standards in data processing in the USA. Each company certified under the DPF commits to adhering to these privacy standards. More information about this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

More information on handling user data at Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

We have concluded a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. Further data is not collected or is collected only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter subscription form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). The given consent to the storage of the data, the email address, and their use for sending the newsletter can be revoked at any time, for instance through the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data deposited with us for the purpose of obtaining the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after purposes have been fulfilled. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the framework of our legitimate interest according to Art. 6 Para. 1 lit. f GDPR.

Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and tools

Google Fonts

This site uses so-called Google Fonts provided by Google for the uniform representation of fonts. When you call up a page, your browser loads the required fonts into your browser cache to display texts and fonts correctly.

To this end, the browser you are using must connect to Google's servers. This gives Google knowledge that your IP address has been used to access this website. The use of Google Fonts is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform representation of the typeface on his website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or the access to information in the user's terminal device (e.g., device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font is used by your computer.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=en.

The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European privacy standards in data processing in the USA. Each company certified under the DPF commits to adhering to these privacy standards. More information about this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

8. eCommerce and payment providers

Processing of customer and contract data

We collect, process, and use personal customer and contract data for the establishment, content design, and change of our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only insofar as this is necessary to enable or bill the user for the use of the service. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transfer upon conclusion of contract for services and digital content

We transfer personal data to third parties only to the extent necessary for contract processing, for example, to the bank entrusted with the payment processing.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be disclosed to third parties without explicit consent, for example for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Payment services

We integrate payment services of third-party companies on our website. If you make a purchase from us, your payment data (e.g., name, payment amount, account information, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective contract and privacy policies of the respective providers apply to these transactions. The use of the payment service providers is based on Art. 6 Para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6 Para. 1 lit. f GDPR). Insofar as your consent has been requested for specific actions, Art. 6 Para. 1 lit. a GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

The following payment services/payment service providers are used within the framework of this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Klarna

The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g., installment purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimize the use of the Klarna checkout solution. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Details can be found in Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Sofortüberweisung

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Sofort GmbH"). With the procedure "Sofortüberweisung" we receive a payment confirmation from Sofort GmbH in real time and can immediately start fulfilling our obligations. If you have chosen the payment method "Sofortüberweisung", you send the PIN and a valid TAN to Sofort GmbH, which allows it to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us with the TAN you have supplied. It then sends us an immediate transaction confirmation. After logging in, your turnover, the credit line of the overdraft facility, and the existence of other accounts and their balances will also be checked automatically. In addition to the PIN and the TAN, the payment data entered by you as well as data about your person are transmitted to Sofort GmbH. The personal data include your first and last name, address, telephone number(s), email address, IP address, and possibly other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud attempts. Details on payment with Sofortüberweisung can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Mastercard

The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter "Mastercard").

Mastercard may transfer data to its parent company in the USA. Data transfer to the USA is based on the Binding Corporate Rules of Mastercard. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment service is Visa Europe Services Inc., Branch Office London, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA").

The United Kingdom is considered a third country safe in terms of data protection. This means that the United Kingdom has a level of data protection that is equivalent to the level of data protection in the European Union.

VISA may transfer data to its parent company in the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.

Further information can be found in VISA's privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.