Return and Cancellation Policy

Deutsch

This page has been automatically translated from German. For accuracy and official reference, please refer to the original German version. We do not guarantee the correctness or completeness of the translation.

Refunds for Digital Downloads

Due to the immediate provision of digital goods (videos, audios, photos) after payment processing, a strict "no refund" policy is enforced. Customers are responsible for ensuring the accuracy of their order before purchasing the media content.

Reporting Errors or Issues

If errors occur during payment processing or when accessing the content, customers are requested to promptly report them to info@veegaz.com. Our team will endeavor to resolve any issues as quickly as possible.

Actions Against Fraudulent Behavior

Any fraudulent or abusive behavior, including disputing transactions with issuing banks, will result in immediate disqualification from future sales. We take fraud very seriously and will actively report all cases to the authorities for prosecution.

Exchange Conditions for Faulty Content

Items purchased through our website cannot be exchanged or traded unless access to the acquired content is faulty or damaged upon receipt. In such a case, an exchange will only be granted if the error is promptly reported and substantiated.